Privacy Policy & Data Protection
Controller: the company identified in the Legal Notice, operating the SerVilla brand. Privacy contact: [email protected]. Address and company identifiers are available in that notice.
On this website
The enquiry tool prepares a message in your browser. It does not submit the form to a SerVilla website database. Name and project notes are not saved in browser storage by this tool. Closing or refreshing the page may clear the draft. Website delivery can generate access and security logs; the hosting information table below identifies the actual provider, location and retention.
When you contact us
If you choose WhatsApp or email, the information you send is processed through that service and by SerVilla to respond, discuss scope and prepare any requested offer. This may include your name, contact channel, project location and project notes. SerVilla operates in Türkiye. The service provider’s own terms apply to its processing; relevant recipients and international-transfer arrangements are identified in the table below.
For an individual’s requested quotation, processing can concern steps before a contract. Business-contact communications and website security require the applicable, documented legal basis. Records connected with a contract or legal obligation follow the relevant basis and retention rule. Non-contracted enquiries are scheduled for review or deletion within 24 months under the company’s stated enquiry policy; a continuing request or legal retention requirement is assessed separately.
Your choices
You can contact SerVilla directly without completing the draft form. Advertising and optional analytics are disabled in the initial configuration. No automated decision on your enquiry or profiling is performed by this form.
For access, correction, deletion or other applicable data rights, contact [email protected]. Depending on the applicable law, rights may include objection, restriction, portability, withdrawal of consent where used, and complaint to the competent data protection authority. Requests are handled under the applicable procedure and timeframe.
Effective configuration and hosting details: see the processing table below. The notice is updated when the actual services or processing change.
Frequently Asked Questions
Essential answers regarding steel construction, energy targets and project delivery.
No. These are architectural starting points. Certification is shown only when an applicable building certificate is available. Ask for a project-specific design and verification scope.
You can submit an enquiry about an existing design. Adaptation to steel construction, the site and the energy target is reviewed before manufacture.
The four material package definitions exclude foundation and excavation work. Local foundation design and construction must be assigned explicitly in the quotation.
No. Funding eligibility depends on the destination programme, applicant, project and application conditions. The responsible local specialist must check the current route.
The country list is an information guide. Transport, installation and local project support are confirmed for the individual destination and scope.
Timing depends on design completion, local permissions, procurement, manufacturing and site readiness. Ask for a dated programme with responsibilities and dependencies in the offer.
The applicable terms are stated in your contract and relevant product documents. Do not infer a project warranty period from a generic website or catalogue statement.
No. It prepares a message that you review and send in WhatsApp. You can also copy it and email SerVilla.